I have not received the order yet.
I have not received the order yet.
By John F.
Response from PetScy· Dec 5, 2022
Hey John, per the review instructions we kindly ask that the customer contacts PetScy instead of leaving a poor review as this is an issue we have no control over but can offer 5 star service in regards to rectifying when contacted directly. With all orders to Canada, customs sometimes delays the trip over the border. It should be there this week. I provided the tracking link below. Please let me know (by replying to this review) if there’s no movement by the end of the week. If not we will happily provide a refund as we do have control on how we can respond when incidents do occur. I hope you will consider updating your review based on our response https://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=802393632905210012&requester=ST/trackdetails Thanks Chris Founder


