Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,268 reviews
PetScySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryContact Us If you’re ready to shop our variety of products, we encourage you to head on over to our shop and begin searching for the very best high quality pet health products and pet supplements available on the market!Buy Itch ChewsBuy Probiotic ChewsBuy Joint Chews Buy Multi VitaminBuy Dental CleanseBuy Aloe Oatmeal Shampoo
PetScy (petscy.com) has 2,268 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
2,268 approved reviews, newest moderated first
This is a great product and it really works. I stopped using it for a while and she started chewing on her paws.
By Nanette G.
Response from PetScy· May 17, 2024
Hello Nanette, Thank you. We appreciate you and if you any issues please reply to this review and I’ll personally handle. Chris Founder
The product I purchase is of high quality and benefits to my pets.
By Jimmy H.
Great product and service
By kim B.
It appears product is working for Mabel.
By Carrie A.
Products are always available. Quality is #1.
By Joseph H.
It really helps our dog Bella! I recommend it to everyone ☺️
By Edith A.
I canceled my autoship, but you still sent them. How do I return them.
By Sara B.
Response from PetScy· May 3, 2024
Hello Sara, Petscy will never send an order after a customer cancels. The only time a customer will still receive an order is if they cancel on the day of their auto rebill date as we may not be able to get the carrier to pull the order. As for your order, Petscy records/tracks all calls and emails and there is no record of the customer cancelling, let alone reaching out through the proper channels (portal, customer support email or phone #). I understand your frustration if we sent an order that you didn’t want. However, we sent the order as requested. We are a fair and honest company. If you can provide me your cancellation confirmation, that you would’ve received once you cancelled, I will refund the order and you can keep at no costs. In the meantime, I cancelled all future auto ship orders? You had a total of 3 auto bill orders set to send in the summer. You will receive a cancellation confirmation email once completed. As for returning the order. Simply go to petscy.com and order the FAQ there will be a refund option. That option will have a refund form that you will fill out (nothing complicated). From there we will send you a free return label. Once sent in the mail, let us know and we will check tracking and refund asap. If you reply to this review I can ask my support team to email you a return label. Make sure to check your spam. Let me know if you have any questions. We appreciate you as a customer and hope to keep you as one. Chris Founder
It takes too long to get our products. It's not 3 to 7 business days that is false advertisement it takes at least 2 weeks for your products to get to the person who bought them.
By sonia H.
Response from PetScy· May 3, 2024
Hello Sonia, sorry to hear that the order was delayed. Besides Amazon, every online biz has to depend on the large couriers (usps, fed ex,ups) and sometimes they misplace orders which causes delays. It’s less than 1% of orders but it does happen. All I can do is apologize and assure you that this isn’t the norm. Let me know if you have any questions. Chris Founder
