Service is great
Service is great. However price too high for oil
By MARTIN S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 23 reviews with 4 stars · Clear filters
Service is great. However price too high for oil
By MARTIN S.
Rachel and many of the service people are very responsive and polite. The prices are just too high however
By Deirdre H.
Response from Petro Home Services· Oct 22, 2026
Deirdre, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
My experience was okay. Great I'm not so sure. I understand the cost of fuel is up, but the difference between a full service company and COD is quite a dollar spread. As a long time customer I was hoping for a little more price consideration than what I will be paying.
By KENNETH P.
Response from Petro Home Services· Oct 22, 2026
Kenneth, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Long standing relationship
By James
Response from Petro Home Services· Oct 21, 2026
James, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Professional.
By CHARLES P.
Response from Petro Home Services· Oct 21, 2026
Charles, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
I've been with Atlas/Petro for close to 60 years and for most of that time my service has been stellar. The acquisition by Petro brought with it an online/ digital phone service that can be frustrating at times. Add to that the dramatic rise in the price of oil and you have frustration
By Paul R.
Response from Petro Home Services· Oct 20, 2026
Paul, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Jason came out today to service our work order request. He was professional, courteous, and went above and beyond to help us get the hot water restored for the apartment community. Thank you, Jason, for caring and for your dedication to our residents!
By Wilson
Response from Petro Home Services· Sep 16, 2026
Wilson, thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services