I disliked how slow the reaction time…
I disliked how slow the reaction time worked on my phone. Pete was in my house when it still said he was outside, and vice versa.
By Grandma N.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
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Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,023 approved reviews, newest moderated first
I disliked how slow the reaction time worked on my phone. Pete was in my house when it still said he was outside, and vice versa.
By Grandma N.
Simple and I found what I wanted in just a few minutes.
By Colleen Macdonald M.
User friendly 🐶🥰
By Janice H.
The PetLinks tracks my dog. The only complaint is it use to send a notice to my phone when the battery is low and it does not do it now. Maybe I do not know how to set it, but it will be helpful to have it go to my phone before it runs out of battery.
By Stella
Very cute reflective break away safety color with pink bell, but too rigid and big for a kitten. Delivery was amazingly fast! You can tell this is a reputable company. The collar is just too big for my kitten to wear right now. Also, I would have liked the option to readily see on the collar the owner's address and phone number.
By Shaun V.
Just the whole experience has been wonderful from having her tags to registering to picking a tag with her identification number to put on her collar and all of them are actually really cool it was definitely a hard choice I personally picked the purple glitter paw that matches my pup perfectly
By Shanda M.
I enjoy looking at the site. The customer service is fast. I look forward to receiving my products.
By Susan J.
Easy navigation of website
By Jim