My Ruby got out of her leash on…
My Ruby got out of her leash on Vacation. If not for PetLink, I never would have found her. I’m so grateful!
By Tricia Thomas B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
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Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,023 approved reviews, newest moderated first
My Ruby got out of her leash on Vacation. If not for PetLink, I never would have found her. I’m so grateful!
By Tricia Thomas B.
Could not get this to work. The app would not load. Total waste of money .
By K. B.
Easy to use the website.
By Julie
Quick, efficient service
By customer
Really sleazy company of scammers! SPCA microchipped my cats and I was told they were registered for life. Now Petlink is saying that was only a free year and I have to pay $30 per cat - I have- 5 in order to actually register them - and I'm a disabled veteran. I've forwarded this scam on to the Police already and am trying to get a hold of the SPCA so they put a stop to this scam as well. Then I'll be contacting my elected reps to have these scammers shut down and imprisoned where they belong!
By Cutter
Response from PetLink· Oct 1, 2025
Hi Cutter, We're sorry you didn't have a good experience with us. We'd like to look into this situation further, so if you would like to work with us to remedy this situation, please send us an email at [email protected]. Thank you, The PetLink Team
I have a 5 lb dog and did not realize you have to attach a device to your animal. I was thinking the chip implanted would do the job. The way the ad presented the device was not clear. The pet link I purchased sits in the box and will not be used.
By Barbara B.
Easy to access what I needed and to order
By Kristine B.
Very happy with my purchase and experience!
By Anita