Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
PetLinkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,023 approved reviews, newest moderated first
The Customer Service Rep was rude, curt and was not listening to my problem.
By Debora S.
Response from PetLink· Dec 12, 2025
Hi Debora, We're so sorry to hear that you had a poor experience with our customer service center. We'd like to help resolve your issue as quickly as possible, would you write in to [email protected]? We will get back to you as soon as possible. Thank you!
They made my cat's collar. I love that it's a break away with his name woven into the collar and his microchip number also. It looks great!
By Pam
The order was shipped and arrived quickly.
By Vicki
Kitty Kitty lost her collar with the identification information. I bought a new Pet Link tag and a new collar in case she leaves the premises. I feel better knowing she can be found if lost.
By BRENDA S.
Easy ordering process
By kathleen S.
Prompt and professional response
By Maggie
Fast shipping. Good communication.
By Richard F.
Well we just reordered a PetLink tag for our little companion, somehow the original had gotten misplaced. The process was easy and simple to do online at their website. Nice to know that with her chip and the tag if ever she got out, God forbid, we’d be able to get her back home!
By Larry R.
