New tag
I called and got the info needed quickly I ordered a new petlink tag and it was shipped on time
By Diane P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,023 reviews
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Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,023 approved reviews, newest moderated first
I called and got the info needed quickly I ordered a new petlink tag and it was shipped on time
By Diane P.
Gives me a sense of security that if my dog, Daisywere to get out the gate that I would be able to track her and locate her.
By Elaine K.
The website was very easy to follow.
By JS W.
I needed to replace the GPS tracker. Pet Link replaced it under warranty. Got it. I'm 78 years old. This was the easiest thing I've had to do online in a long time. I will never be without the GPS tracker. I know that my dog is safer with this.
By GERALD B.
You have my puppy boy Sailor microchipped and I'm grateful. I just ordered a new name tag for him.
By Mason
Product arrived and functions as expected
By Louie
I reg my dog it shows that everything dogs name. Chip. Information but nothing on who she belongs too. Cooper reported he found her 4 plus hours ago. Still nothing from you stating my dig was found. What the hell is going on. Are you a scam
By Kim T.
Response from PetLink· Jan 12, 2026
Hi Kim, We apologize for the inconvienience on this matter! We rely on the individual or organization that finds a pet to contact us. If we have not reached out to you, it is likely because we have not been informed of your pet being found. Please ensure that your pet's microchip is registered with us and that all contact information is current, so we can notify you promptly if your pet is reported to PetLink. We do not provide the owner’s information to the public; it is only provided to animal professionals for reunification efforts to respect our pet owner's information privacy. If you have any other concerns, please feel free to reach out to [email protected] and we will assist you ASAP! Thank you, The PetLink Team
Always a great experience. Easy to update and/or add a pet.
By Patti S.