Critique
Can only review the registration process which was excellent.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Can only review the registration process which was excellent.
By customer
I wish I had known about the life time charge versus the yearly charge which I opted for. Had someone offered me the option to shift to lifetime I would have at that time and paid the difference. I personally would prefer to have my dog covered for a lifetime rather than renew yearly. PETKEY customer service later contacted me and we went lifetime thank you so much
By Stu
Response from Petkey· Jul 24, 2019
Hello, We will have someone reach out to you to get you enrolled for a lifetime registration shortly.
Dont really use it yet but seems to be good for others when their animals get lost
By customer
Excellent customer service!
By Jodie S.
Easy to register your dog with good information.
By Judith
Awesome!!!!!!!!
By customer
my pet has not returned
By mike
Response from Petkey· Jul 22, 2019
Hello Mike, Besides that one sighting we unfortunately have not heard anything else yet on Selene but please don't lose hope we will continue to circulate her information until we hear something and we will notify you right away.
Very helpful
By customer