good service
good service. Nice people.
By betty
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
good service. Nice people.
By betty
everything very professional.
By customerirene I.
I lost my 6 month old chihuahua who isn’t chipped and had no collar back in June. I found petkey online and because of their website, I had found my dog through a Good Samaritan who turned him in at a pound near my city.
By Danielle
Enjoying your quality tags. Your prompt fulfillment of my order was excellent! Thank you! C. Shugar
By C. Shugar C.
I love petkey so far, I like the tags they sent to give that extra help in finding my dog if he were to ever get lost. I love how easy it is to set up my acct.
By Patty S.
I am well pleased with the products.
By customer
They were very nice and professional. Handling my problem in a short amount time.it was a great experience.
By Theresa S.
I spoke to representative and purchased a petkey lifetime for my golden retriever. When the nice collar arrived it was too small for him .I need a bigger collar,so I called and other representative said that I need to go to post office,package the collar,and then they would send me other collar.It wasn't my fault that collar was shipped for a smaller dog .Why should I waist time doing this.Petkey should send correct collar first,send free return package,then I would gladly put smaller collar in and send back....not me do all the work....I just gave you plenty of money so I expect better customer service....to this day,2 months later,I'm still stuck with small collar.....sorry my honest opinion....your mistake,you fix it.....
By T.A.
Response from Petkey· Jul 25, 2019
We apologize for the mix up . It looks like you spoke to one of our newbies so we apologize that he didn't issue a replacement right away. A new collar is on the way to you. There is no need to send back the old one. If at all possible, please donate it to a shelter or someone who can use it.