I have had no problems with PetKey since being a subscriber.
For the short time I have had a pet registered with PetKey, I have had a great report with the people there.
By Glenn E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
For the short time I have had a pet registered with PetKey, I have had a great report with the people there.
By Glenn E.
Easy to do. Pet tags came quicklu
By customer
I am happy knowing that my dog has a chip in case he gets lost. And I like the key tag with his name & my phone number on it for his collar.
By Jean
I’m not happy at all with my pet tag . I gave my address when I signed up , along with my husband’s phone number . The tag only has my dogs name and my phone number . That doesn’t help me if he gets lost down the street. I called the company 3 times . They never called me back . Buy a tag elsewhere!
By Bobbie
Response from Petkey· Apr 27, 2020
The second number on a pet id tag is the Petkey phone number. Registering your dog with us means that we'll connect you to the finder if your pet gets lost, so every phone number of yours won't be listed. I'm sorry to hear that you did not get a call back; I'll look into that with out phone carrier, because we return all voice mail messages, I promise.
Very helpful
By customerMAG
All looks good, love it!
By Nadja
Very Satisfied
By customer
great experience !!!!!!!!!!!!!!!!!!!!!!
By Larrry L.