Very helpful representative
Very helpful representative, kind and took time to answer my questions. I have all 3 of my dogs chipped with them
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Very helpful representative, kind and took time to answer my questions. I have all 3 of my dogs chipped with them
By customer
Pleased with the purchase, the price, the information and the process.
By Tim in N.
It was confusing and I actually paid 2xs in 2 company's on the sight
By customer
Response from Petkey· Apr 27, 2020
We only have one company at our site, and you only paid us once for lifetime registration for your pet. You may be confusing the second charge with someone else. If you have questions on your registration or the charge, please call us at 866-699-3463 and one of our call center reps will be happy to explain. Thanks for being a member of the Petkey family!
I’ve not had to use it yet as I haven’t lost my dog, so it would be premature to say anything but the reputation is high
By customer
Great information! Training information easy to follow, on point. Very happy with service.
By Libbi
The gal I spoke to was very sweet and very helpful.
By customerLuna’s M.
Friendly and helpful
By customer
People very nice on the phone....very helpful.
By Mary Z.