PetKey was very user friendly to…
PetKey was very user friendly to sign-up for.
By M. M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
PetKey was very user friendly to sign-up for.
By M. M.
Easy to register my pet's microchip. You can add a picture and they offer some additional services in case the are missing.
By customer
Our breeder paid for PetKey which was an added bonus. The sign up process couldn’t be easier. Hopefully, I will never have to use PetKey for puppy retrieval, but knowing it is available is reassuring.
By Sunny’s🌞 M.
Helpful and courteous agent on phone.
By customer
Petkey gives me confidence that if my little escape artist are successful, they can be identified and returned. It is a relief knowing it will keep them safe.
By Carol Ann P.
Until this year I had been with Home Again and when I went to renew my dog for next year I could not get them to come up on the web sight . I discovered your sight and signed up on it. It was easy and quick. I am happy so far.
By Pat and Dan K.
Easy excellent service
By Tina
Your advertisement says it's free. Then when you get on line to register they encourage you to PAY for additional services.
By Kathlern W.
Response from Petkey· Jan 7, 2021
We don't advertise our service as free. You might have us confused with a different company. Registration has a cost, just like other services that you pay for, and our costs are detailed on our website. If you have questions about what you bought here at Petkey, please call us at 866-699-3463 and one of our call center reps will be happy to explain.