Excellent..
Excellent..
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Excellent..
By customer
Easy to register. Easy to use comfort knowing dog will returned safely
By Dog O.
Registering my 2 pets was a snap. we also used the lost pet service which was very easy especially when your worried about your pet. turn out we found our pet Jake.
By Mark
Easy to set up. Hope I never loose my fur baby, but if I do I pray it works! 😊
By Jill J.
I've seen so many times where others didn't have this and pets lost. I am glad I have both my babies with the chip and registered thru pet key
By cindy
I haven’t “tested” this system other than to have the vet verify chip info was changed from previous “hooman’s” name to mine, as my girl was a rescue. Process to change registration was fairly simple. However, more education to the rescuing agency would be nice. My girl was both chipped and spayed by her previous owner, prior to my obtaining the privilege of becoming her “furever” home. I was told I would be able to change the chip’s info at no cost. Nope, not true. What it cost me was worth the peace of mind so...I am peaceful. Just be aware, no matter what a rescue group claims regarding changing/updating a chip, it is NOT free.
By Patricia H.
Very nice people helpful explained well
By Vicki
Let me start with, I’m sure if my pet gets lost i will love this company but first impressions matter and they werent good. I signed up online and couldnt remove $16pet tag automatically added to my order so i calles instead and operator tried to tell me my total was the same as online without mentioning the pet tag again! She took it off my payment but def not cool to sneak it in without notice.
By customer
Response from Petkey· Jan 20, 2021
I'm sorry that you had a disappointing experience with our call center. I assure you that we try our best to serve every customer well. I'm sorry that this was not your experience.