Canceled order with NO notification…
Canceled order with NO notification due to items being out of stock. Only found out when calling their customer service.
By BS
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Canceled order with NO notification due to items being out of stock. Only found out when calling their customer service.
By BS
Delivery was right on time.
By Feddy the C.
PetFlow has great customer service and the shipment box is packaged just right so my cat food doesn’t move around. The cat food is always fresh upon arrival. I highly recommend PetFlow.
By LUCIA
Received my hard-to-find Diamond Naturals canned cat food in just a few days! My cats and I are very happy!
By Cat L.
Heaven help us if we run out of Freddie'd daily bone -- which Public's did ! These are better and limitless.
By DIANNE S.
Best price with free, prompt delivery. What's not to like.
By TIMOTHY K.
Service and shipping are good. Your company has the dog food I use. Chewy no longer carries it, so I have changed to PetFlow.
By JANET S.
You saved us as we could not find Royal Canin for our 2 dogs. PetFlow came through with flying colors. Thank you!!!!!!!
By Joni