Great service and products
Great service and products
By LINDA B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Great service and products
By LINDA B.
Almost all supplies needed for my cocker spaniel, Ellie, are available through Pet Flow. Could not be more convenient...
By R. F.
I was missing the topper for the dog food which was purchased the same as the dog food. I have been waiting to hear from you Thank you
By DIANE R.
Shipping can be really slow and FedEx often delivers mishandled and damaged boxes. Another problem is when ordering something the website will give the impression the item is in stock, then I will get a message some time later, it’s not in stock with no date of when it will arrive which puts me in a bind.
By Barbara
I am happy that PatFlow carries Fromm dog food. The local pet store does not always have what I need and your competitor does not carry Fromm. I appreciate that I can get online with PetFlow, get what I need, and have it delivered right to my door. Thank you!
By LINDA FROM O.
I have been ordering from Petflow for years and have ALWAYS received PERFECT service!
By STEPHEN H.
Great deals on dog food, $50 off on $200 is great. I told several friends about this and they we happy to know it
By S. P.
Great, fast service, they even answered the phone when I called with a question. Will definitely use again!
By KATHRYN K.