Easy to order and quick delivery
Easy to order and quick delivery
By mfs
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Easy to order and quick delivery
By mfs
I just like Fromm product and got it from your company fast .Thank you Hana
By Frantisek
Alway get exactly what I order promptly! Great deals on great products delivered right to my doorstep!
By EDWIN H.
I was very happy with PetFlow but for the last few months, I have tried to order certain products and after completing my order I find out that PetFlow is out of stock. It gives me the option to receive an email when the product is back in stock but the next issue is that after receiving the emails, I log in and it says out of stock. I would rate the customer service prior to this as a 10. Unfortunately, I would say it is a 3. I spend a few hundred dollars a month and will most likely take my business elsewhere next month.
By BRIAN M.
They send email -s stating that my order has shipped but it really didn’t. One rep actually told me that the tracking fir fedex takes 24 hrs. He lied through his teeth. He said he has been dealing with fedex for 3 years. I did it for over 30. One more rep lies to me I will file such a complaint on the web and I will get rid of them for good, where are the managers and supervisors?
By ELLEN J.
Fast shipping and exactly as expected! Thank you as always!
By KARA F.
Very fast shipping.Fastest ever, maybe because it came Fed Ex.
By Frederick W.
great communication through out the shipping/delivery process. prompt service.
By COLLETTE