Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
PetflowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I ordered 8-in-1 multi bites made by zesty paws .I received my order a few days after placing the order.Thanks for the fast delivery and having the zesty paws products.These multi bites will keep your dog healthy .Good customer service personal working at Petflow.
By JAMES S. F.
I just opened the first bag of dog food I purchased and the pieces look discolored and are not the correct texture
By LUISA F.
Fast service. They had products in stock that I could not find on other pet supply websites. Will shop again!
By LORRIE
First order I placed on back order and no eta for delivery
By customer
Good products. Only issue was that everything was packed in one box which included 2 28 lb bags of litter with treats, couple cases of canned cat food. It was dumped at my mailbox. I don’t think the mail carrier could even lift it out of the truck. I had to open at the street and I was worried that it could be stolen.
By CAROLE H.
Great price and very fast shipping!
By LYNDA O.
Good service, prices, quality food selection
By Charlotte
Pet Flow continues to do “good deeds”!!! A cute pick comes with your sent order to remind you a bowl of food has been sent to a dog in need. Pet Flow recently added a promo code on our auto-shipment that I did not get to in time. AMAZING! Quick shipping, and they help doggos in need and auto-ship keeps our own dogs fed so we don’t forget to order! Great prices and promo codes too!
By Stacey
