Excellent service
Always have outstanding service with prompt deliveries.
By WILL
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Always have outstanding service with prompt deliveries.
By WILL
I bought a bathing station for my dogs And I just love it so much. I shopped around everywhere and I couldn’t get this price anywhere else. I love it and it’s a beautiful product.
By Carmen Sarcastic S.
My son put in an order for some cat food.then in a very short time was emailed that the item was out of stock. we needed the food so cancelled the order and shopped elsewhere.
By Sally F.
Great customer service. I will recommend PetFlow to more of my friends!
By Nancy
We and Lucky love your prompt service. Keep up the GREAT WORK.
By Chris K.
Dont get me wrong, I really like Petflow. Unfortunately, the last time I ordered it was not smooth. The product showed as backordered and when I inquired they eventually shipped it but I ended up with a double order. Not a big deal, but now I have 2 huge bags of dog food in my pantry. Hopefully this gets fixed before my next order.
By RICHARD B.
Nothing but good experiences
By PCM
As a loving pet parent, my goal is for both my dog and cat to eat almost as well as I do. I believe that this company aids me in meeting that objective. As long as it continues to do so, I'll be a repeat customer.
By Keith