PetflowReviews of petflow.com

They have a large line of products and quick response. Wish they had coupons for loyal customers.

great service received quickly

First time using Petflow. They had the puppy food my local stores were out of. Product was well packed and shipped quick. All the cans were perfect - no dents.

Delivery was not acceptable. First Fed X notified items would be delivered Friday 9/17 then I was notified it was delayed until Saturday 9/18 and then I was notified it was delayed until Sunday 9/19. It finally arrived Sunday 9/20/21 AM.

Fast and accurate service. My only complaint is that every time I order dog biscuits, they arrive broken and in a million pieces.

Dog food came with the bag sliced open and ants all over it

Delivery time was unreasonable. More than a week. Will be buying food from chewy from now on as they can get it to me within 3 days or so.

Product didn’t ship on time. When I requested cancellation of the order they said ‘you’ll get an email if we can cancel. We may not be able to.’ I reached out again to ask for status and they said ‘the order has been cancelled - we sent an email.’ They hadn’t. They said ‘we’ll send another email confirming the cancellation.’ I never got it. Customer service was responsive via text and very friendly, but some issues for sure.