Shipping is too long and items aren't…
Shipping is too long and items aren't shipped together
By Elliot G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Shipping is too long and items aren't shipped together
By Elliot G.
Great first time buyer experience, delivered in a timely manner and in good condition.
By Madison K.
Great customer service, easy online ordering, prompt action and delivery. Thanks PetFlow
By DONNA C.
For years I have been happy with Petflow.
By Amanda O.
PetFlow prices are very competitive and their shipping speed is excellent. I had a question once and received a reply within MINUTES, not hours or days, like some other companies. Very pleased with PetFlow!
By Barb V.
What a GREAT Company! Fast shipping, great products! When I searched MANY sites for my cats favorite brand (with no luck), I found PetFLOW, very happy I did. Would highly recommend.
By ELAINE P.
Some cans were damaged and dented. It would be good if the products are in good shape prior to shipping.
By PEPPA
I was so impressed, the package was delivered within just a couple of days. Impeccable execution!
By Milagros