Very satisfied with my order
Very satisfied with my order! I was notified when the treats my dog eats we’re available. They contacted her vets for the prescription information & sent out immediately.
By Customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Very satisfied with my order! I was notified when the treats my dog eats we’re available. They contacted her vets for the prescription information & sent out immediately.
By Customer
Ordered prescription food on a time crunch, confided 3x with customer service it was ordered, confirmed and waiting to ship and then finally cancelled after a week. Horrible service
By JAY H.
My dogs love the Buffalo treats! Great value and service.
By PAM B.
They always have what my parrots need and everything is fairly priced.
By CARRIE M.
I was able to connect with customer service about issues with my prescription and they took care of it and I received my cat food thank you
By JENNIFER S.
Very user friendly process, good variety of product, reasonable prices. Love the free shipping with orders over $50! Keep up the great work!
By BRUCE W.
Great customer service and prices!
By MARIA A.
Good products and good service and delivery
By David G.