Your fast shipping was great
Your fast shipping was great
By NLB
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Your fast shipping was great
By NLB
Prices and selection were great. Shipping was fast and received emails regarding the status of order and shipping.
By PAUL V.
The toy was so little. The shampoo was expensive but worth it
By Kathryn J.
My auto ship is easy and convenient and arrives quickly after it ships. The food is always in stock so I never have to worry.
By Lh
I tried to change what we are receiving on the recurring order. Instead of changing the item it sent me an additional bag of dog food.
By PAUL G.
Great prices on the kong squeez ball
By KIM M.
BEWARE! Pet Flow can accuse you of theft cat food $46 value from them. Absolutely terrible experience with my order NUMBER: 10690189 After receiving order confirmation from PetFlow, I was expect receiving the tracking number for shipment, but when I login to my account the order status was "cancelled" After I called customer service I was told my order blocked by fraud prevention department with no deeper explanations of reason why my PayPal account and American Express card make then suspect me as a cat food theft I will NEWER order here again.
By VIVIANA K.
Fast and efficient with brands I want.
By Brad G.