PetflowReviews of petflow.com

Response from Petflow· Dec 15, 2025

Thank you for taking the time to share this feedback. We are very sorry for the frustration you experienced with your auto-ship order and understand how disappointing it is when items do not ship together as expected. We are actively working on improving both our site functionality and our email communication to help prevent issues like this and make order changes clearer and more reliable. Your feedback is important to us and has been shared with our team as we continue making improvements.

Response from Petflow· Dec 15, 2025

Thank you so much for the kind review. We are glad everything was quick and easy for you, and we appreciate you choosing Petflow.

Response from Petflow· Dec 15, 2025

We love hearing that your order arrived on time and that your dog is enjoying their snack. Thanks for pointing out that it is made in the USA, and thank you for shopping with Petflow.

Response from Petflow· Dec 15, 2025

Thank you so much for sharing this experience. We really appreciate you taking the time to walk through what happened, and we are glad our team was able to help get everything sorted and delivered quickly, even with a few hiccups along the way. We know how stressful it can be when food runs low, especially around the holidays, and we are happy this worked out in the end. Thanks again for being a loyal Petflow customer and for your kind words.

Response from Petflow· Dec 8, 2025

Thank you so much for taking the time to share this. We are grateful for your loyalty and it means a lot to hear that autoship has been reliable for you. We appreciate you choosing Petflow and we look forward to continuing to support you and your pets.

Response from Petflow· Dec 8, 2025

Thank you for the kind review. We are happy to know you had a great experience and we truly appreciate you choosing Petflow.

Response from Petflow· Dec 8, 2025

Thank you for sharing this feedback. We are glad to hear that managing multiple autoship orders has been smooth and that your deliveries have arrived promptly. We are grateful for your support and happy to be here for you and your pets.

Response from Petflow· Dec 8, 2025

Thank you for the great review. We are glad to hear your order arrived quickly and that you are happy with your product. We appreciate you choosing Petflow.