Good price
Good price, fast service.
By Portland C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Good price, fast service.
By Portland C.
It was my first time ordering with this company and it will be my last one. They canceled my order and didn't notify me, when I called them, they said it was flagged for fraud and had to be canceled. I asked why, they said they can't give me any additional info. My order wasn't big, but the item I bought was on sale. I reported them to BBB. And looks like a lot of people had the same issue as me.
By Yulia B.
I didn’t even place the order that triggered this review to pop up. It was fraud and I’m still dealing with the canceling of my credit card because your website wasn’t secure. Also, even on this page my name coming up as James Shearer. That is not my name. Honestly, I’m not going to give my name as from here on out I’m deleting anything else from your site.
By JAMES S.
Awesome professional support with timely shipping. Great prices as well.
By Rob
Prompt response when I had a problem with my order. They gave me a credit because my dog will not eat the food I ordered.
By Diane
Great experience on website and delivery!
By KAREN C.
EXCELLENT PRICING, SHIPPING NOTIFICATION AND PACKING OF ORDER!! Just wished they had more selection available.
By AMY
I’m was technologically inept on the computer and had to call the company to order my product. The person who answered the phone was so courteous and helpful. Because of her, I will continue to order my dogs food from PetFlow.
By APRIL W.