Wonderful Service
I always have the best experience ordering by phone. Everyone is so pleasant and accommodating. And I always get my orders quickly! I won’t shop anywhere else online for my dogs’ needs. Pet flow is the BEST!!!!
By GERALDINE C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
I always have the best experience ordering by phone. Everyone is so pleasant and accommodating. And I always get my orders quickly! I won’t shop anywhere else online for my dogs’ needs. Pet flow is the BEST!!!!
By GERALDINE C.
Fast shipping and excellent price.
By Beto
Have a 15YO lab. Lots of treats through the years . We orders dried Livers and dried Lung treats. she loves them - states at the treat area all day . My order got to nyc in 2 days .. so great service and great products . We’ll be ordering again. Reggie gives you a 4 paws up!
By KRIS VAN O.
Great customer service - item was out of stock at the closest location, so it was shipped a further distance at no charge. The dog foods I order are somewhat specialty items; I can always get them here.
By Denise M.
Everything and I am still receiving a $200 product every 2 days! Trying to cancel autship that went horribly wrong 😢and still being charged. Use to be a goid source of dog food/supplies but now all i get are emails 🥴
By Allison
Great price !! Delivered quickly and easy to order online
By BYRON B.
Best price ans great fast delivery. I love your wonderful customer service. Thanks.
By M. B.
Quick friendly service. Easy to order. Arrived on time.
By Tom E.