Took longer than it has in the past
It has not taken this long in the pass and sat for two days at one stop less then 35 miles from the house
By Eugene W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
It has not taken this long in the pass and sat for two days at one stop less then 35 miles from the house
By Eugene W.
They sent my order but it was wrong. The resent my order to me and it was correct. They said keep the product or donate. I don't have cats so I donated the litter to the animal shelter. I thought that was very nice
By Bonnie S.
Quick shipping and good prices.
By Maricel
Product in stock. Best price. Free shipping. Exactly what I ordered and delivered in a timely manner. Thank you.
By D.Mc
ITEMS ARRIVED WHEN THEY SAID IT WOULD.
By KARYN P.
Super fast shipping!
By Olivia
PetFlow got ahold of my cats vet for approval quickly and delivery was fast.
By ANN R.
Petflow has such amazing customer service when you have an issue or question. There aren’t many companies that are that way anymore and it’s great to see!
By Laura G.