NO SALES OF LIVE ANIMALS!!!!reat Customer service
Great Customer service, actually always great customer service, and no selling of live animals!
By BELLA
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Great Customer service, actually always great customer service, and no selling of live animals!
By BELLA
Excellent, thank you
By JOSHUA P.
i’ve been very happy with the coupons and fast shipping.
By agnes P.
Fantastic customer service by PetFlow keeps me bringing back. Price and quality product keeps my pets happy
By Monna
The products I was looking for were available. The pricing was good. Shipping was speedy. First time I used the site and am quite pleased.
By Donna R.
Friendly, reliable, and helpful customer service and an easy to use web site. Also they have food my pet eats that is not available on another web site.
By PAUL
Good prices, good selection, delivery no problem.
By Eric
The items were great! Seed was clean and fresh. Delivery was so fast. I couldn’t believe it was there in 4 days and it shipped for free!
By DENISE C.