Easy and quick process for cat and dog products I needed.
Items I needed for my pets were at a good price and arrived quickly. No hassle. Great experience!
By customer D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Items I needed for my pets were at a good price and arrived quickly. No hassle. Great experience!
By customer D.
The bully sticks were an amazing price and I was pleasantly surprised that they weren't just tiny sticks. There were a variety of sizes which suits my needs as I have 6 dogs. They did smell strong, however, but I keep them in the garage freezer and that helps. The dogs love them frozen.
By ChrisB
Associate was very cordial and helpful to this grumpy old man.
By JIM W.
The only negative was the appearance that auto shipping was turned on but I chatted with a rep and was told that I could delete at checkout. Otherwise, it was a great experience. I was able to easily search for low calorie food for my dog. Shipping was super fast. I like what Petflow gives back to the rescue community.
By DEBBIE R.
Excellent quality products and reasonable cost.
By BARBARA
The order is always correct . I order canned food and they always pack it well.
By Vickie
Good price. Free shipping. Arrived early.
By CHRISTOPHER W.
I called with an issue with the cat food I ordered. Ryan, the customer service rep was amazing! He listened to my concerns and resolved the issue. Thanks, Ryan!!!
By KRISTIN P.