Ordering was very easy
Ordering was very easy. Very prompt shipping. Always shows up in perfect condition.
By LINDA D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57,206 reviews
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Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
Ordering was very easy. Very prompt shipping. Always shows up in perfect condition.
By LINDA D.
I picked up my latest PetFlow order from FB Package, a shipping depot located in Marine City MI. For my latest order, PetFlow packed it into two boxes, and the shipping depot charges me $5 per box for handling, so I ended up paying $5 more this time. Otherwise, PetFlow is fast and reliable.
By Yiming
Great prices and quick shipping. Website not always easy to navigate but still worth it.
By Jwnuk
Super fast shipping, great prices. Thank you.
By Jim
Thank God for this service. The canned dog food I buy can’t be found at a brick and mortar but even if it were I love the convenience and speed of shipping. Only gave 4 stars because the cans arrive dented from shipping.
By CHERYL L.
Good prices pretty timely shipping.
By CLARA R.
I found your site accidently while I was looking for Gentle Giants feline and canine food. I am impressed with the quick shipping and the fair pricing. I will be using you for more supplies as I do animal rescue and have multiple species in my household.
By Therrie O.
The prices are very high, so that's a big issue. Also, the delivery person put my package in a place I have marked not to use.
By KWS