Very happy with the furniture and the…
Very happy with the furniture and the service!
By Michael & Sharon P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
614 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premier retailer of game room and home furnishings. Featuring kitchen and bar stools, patio furniture, sofas and sectionals, pool tables, theater seating, arcade games, artwork, bars and entertainment centers, massage chairs, classic games and much more.
Peters Billiards & Home (petersbilliards.com) has 614 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
614 approved reviews, newest moderated first
Very happy with the furniture and the service!
By Michael & Sharon P.
We had a wonderful experience at Peter's Billiards. They let us look around but also were there to answer any questions we had. They helped us narrow our search and once we picked the pool table we wanted they helped us through the process and picking out all the extras. The delivery and installation crew was professional, polite and did a great job. Would DEFINITELY recommend them to our friends looking for a pool table (and also furniture, it was hard to leave the showroom!)
By Pete & Kathleen A.
Four stars only because of poor follow-up when trying to custom order. If you order from stock service is fast and friendly. I tried to order custom stools. after a month of not receiving samples, I gave up and ordered from in-store stock. Once ordered, it was less than a week for me to receive the stools. Sales and support staff are always friendly and polite.
By Fred L.
Customer service is very good but we have been waiting for a fire pit paid for in early March. It was already ordered by Peters and delayed from a May delivery. Peters should offer additional discounts if delivery is delayed beyond a few weeks. We were told now it will ship in August so we hope to have it by September - 6 month wait for a product that was already ordered and fully paid for is crazy. The furniture we have is all very nice.
By Deb and Dan S.
The pool table was awesome but during the delivery it had a couple scratches. The team that did the delivery do there best trying to touched up but it still visible. Other than that outstanding work.
By Emilio J.
very helpful
By Armilda H.
Very accommodating! Very happy with product and service.
By Elaine and Rick R.
Peters has the best selection of bar stools and counter stools that I've ever seen. The staff was friendly and helpful. When we had a minor problem, they attended to it immediately. Good follow-up when there were questions. Andrew was especially helpful.
By Kay G.