Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
614 reviews
Peters Billiards & HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premier retailer of game room and home furnishings. Featuring kitchen and bar stools, patio furniture, sofas and sectionals, pool tables, theater seating, arcade games, artwork, bars and entertainment centers, massage chairs, classic games and much more.
Peters Billiards & Home (petersbilliards.com) has 614 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
614 approved reviews, newest moderated first
Great flexibility and service! High quality products! We are returning customers and regularly recommend .
By Julie and Jeff G.
Response from Peters Billiards & Home· Aug 20, 2018
We appreciate the review. Our buyers work hard to find good quality products. Thank your for recommending us to others and returning as customers!
So helpful and knowledgeable. Steve Slyce is a fabulous spokesperson and salesperson for your company.
By Brian M.
Response from Peters Billiards & Home· Aug 20, 2018
Hi Brian, We appreciate the great review. Yes, we are lucky to have Steve on our team. Hope you are enjoying your purchase.
Excellent service, product and price!
By Mary C.
Response from Peters Billiards & Home· Sep 10, 2018
Thank you, Mary!
Great product. Great service!
By Heather J.
Response from Peters Billiards & Home· Aug 20, 2018
Thank you, Heather!
Was underwhelmed by delivery of NIB pinball when they trucked it across the metro area with the legs on the pin.
By Josh A.
Response from Peters Billiards & Home· Aug 14, 2018
Hi Josh, Thank you for your feedback. I understand your concern. We should have told you the following information when you bought the machine... When we receive a new pinball machine there’s some behind the scenes work before we bring the game into the customers home. We take them out of the box, assemble them, make sure there is no damage, run an electronic test, make sure the game is in perfect working condition before the machine is delivered to your home. This way we can prevent a lot of hassle while at your home, and especially prevent delivering you a damaged game. Occasionally machines need to be sent back to the manufacturer, etc. But, yes, we always deliver games with the legs on. We make sure they are strapped and secure in our trucks for delivery and haven’t had any issues. I can see your point, and we will discuss this with our sales staff to include this behind the scenes info when selling a pinball machine in the future. If you want to speak further with a manager, or are having an issue with your pinball machine we would like to hear about it. Please call or email us. 612-866-8433 [email protected] Thank you for helping us improve!
The show room floor is enormous! Love walking through it. The people were very helpful, but not over the top. They let us do our thing and if we had questions they were more than happy to answer them.
By Kari H.
Response from Peters Billiards & Home· Aug 20, 2018
Thank you for the positive feedback on our store and staff.
Great folks to deal with - we have purchased a Pool Table, Bar Stools and Patio Furniture. Love them all -would recommend Peters for Product Selections and Service.
By Helen S.
Response from Peters Billiards & Home· Aug 20, 2018
Thank you, Helen! I'm glad you are happy with all of your purchases. Thank you for continuing to come back in.
Purchased bar stools. Awesome selection and great customer service.
By Jw
Response from Peters Billiards & Home· Sep 10, 2018
Thank you!
