Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,175 approved reviews, newest moderated first
I ordered motors and leads. Only got leads. Website doesn’t say anything and there was no communication.
By Valued C.
Response from PetEdge· Jan 30, 2021
Our sincere apologies for the back ordered product. A customer service specialist will reach out to discuss this further and provide support. Thank you.
great products shipment arrive quickly
By Valued C.
Response from PetEdge· Jan 30, 2021
Hi Karen, we are happy to have you as our customer and very much appreciate your feedback. Stay well.
Great products and timely service. I appreciate the free shipping!
By Valued C.
Response from PetEdge· Jan 30, 2021
Wow 20 years! This is wonderful to hear. We very much appreciate your partnership and look forward to providing you our best service and products. Stay well.
great clippers and easy service!
By Valued C.
Response from PetEdge· Jan 30, 2021
Thank you very much! Wishing you a prosperous and healthy 2021!
Since the Massachusetts location has been closed the service has one down hill. I will not be ordering from you anymore.
By Lucy
Response from PetEdge· Jan 30, 2021
Good morning Lucy we very much appreciate your feedback. We are taking measures to bring back service to the East Coast. A customer service specialist will reach out to discuss further. Thank you.
I have never had a problem with PetEdge. It is easy to view the catalog online and take my time to make sure I order exactly what I need and want. Once I place my order it is delivered on time and when they say it will be here. The products are always great.
By Valued C.
Response from PetEdge· Jan 30, 2021
This is excellent to hear! We are so happy to hear from you and look forward to a continued partnership. Stay well.
I was amazed how quickly I got all my products, 5 gallons of shampoo, all arrived intact! Impressive!
By Valued C.
Response from PetEdge· Jan 30, 2021
Awesome! We appreciate your feedback and partnership!
I ordered a dryer on 1/8. I called on 1/14 and was told it was on back order and wound be shipped that day. I got an email telling me my order was shipped on 1/26!! I was very upset and asked to talk to the manager of the order dept I feel I should get some kind of consideration because I was given wrong information. At the time I ordered it did not show it was on b/o or I would have ordered one from someone else
By Valued Customer. D C.
Response from PetEdge· Jan 30, 2021
Please accept our sincere apologies for all the trouble. We appreciate your feedback as we are working hard to improve. A customer service specialist will reach out to discuss further and assist with back order dates.
