Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,175 reviews
PetEdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
7,175 approved reviews, newest moderated first
Gave the customer service rep my mailing address, a regular customer. Didn't receive my items for 3 weeks
By Emily C.
Response from PetEdge· Apr 16, 2021
Good Morning Emily, please accept our apologies for the delay. This feedback is important in helping us improve. Stay well.
Great service, I made an oops on my order and was able to fix it with one email. Very fast response. I'll be ordering more from here!
By Valued C.
Response from PetEdge· Apr 15, 2021
Thank you very much! Stay well.
PetEdge is a company you can trust. They have excellent quality on all products they sell and fast delivery!! I've bought from PetEdge for years - their prices are fair and such excellent quality! Recommend highly!
By Carleen
Response from PetEdge· Apr 15, 2021
Carleen this is excellent to hear! Thank you.
Very happy with my purchase .fast delivery. Thank you !
By Valued C.
Response from PetEdge· Apr 15, 2021
This is excellent to hear! Thank you.
Received everything I ordered within 5 days. Order taker polite and helpful. I always have a good experience when I order from PetEdge!
By LOVE-N-CARE DOG GROOMING L.
Response from PetEdge· Apr 14, 2021
Thank you so much! We love hearing from our happy customers.
Item didn't list it was backordered, and now I have to wait a month for an item I needed two weeks ago. Update: no call yet. But after receiving all but one package, today I called and you said it was backordered. So if not, then something is really wrong. Weird it's not showing up the same in the system.
By Valued C.
Response from PetEdge· Apr 14, 2021
This is concerning for sure as I don't see any back orders on your account. A customer service specialist will reach out immediately to see what might be missing so we can rectify for you. Please accept our apologies for this delay. Stay well.
This has been the worse purchasing experience of my life, the worse communication, service, attention, timing, everything has been a real nightmare since i started and trying, BEGING to buy products, 3 months ago,,,!!!! By trusting petedge, i have lost valuable time, and also lost money, you can´t even find a solution I CANT believe the bad experience seriously !
By Valued C.
Response from PetEdge· Apr 14, 2021
Please accept our sincere apologies on all the trouble. A customer service manage will reach out today to discuss this further with you.
Haven’t had any problems ordering from this company. Shipments are fast and packing is well done. Have not had to return any items, so can’t speak to that process. Their pricing is in line with most grooming supply companies, but they do have some great sales. No complaints!
By Lu L.
Response from PetEdge· Apr 14, 2021
Thank you very much for taking the time out of your busy day to take our survey!
