Pet Creations ArtReviews of petcreationsart.com

So easy to do. Downloaded an image of my beloved pet. Chose a background image. Viola! It arrived and I could not be happier. Thank you so much.

I ordered from them on the 14th December 2023. I am still waiting for a response & my art is still pending from this date. There has been no correspondence. This is extremely frustrating as it was a memorial gift. I’ve asked for a refund but I’m still awaiting a reply. Not impressed at all.

So early December I saw my newsfeed constantly clogged up with their adverts. Never signed up for marketing but they hounded me every day with e-mails and offers. A week later I decide to purchase as a Christmas surprise because the quoted on their website ‘Christmas Delivery guaranteed if you order today’. I then for weeks continue to get marketing spam from this company but very little by way of updates I then get into the few days before Christmas day a notification that my preview will be ready soon so basically zero chance of getting the item to go under the tree. I write to them and say it is unacceptable and as a gesture of goodwill they should create my image in the next size up. Their lack of customer service skills meant that they ignored this continued with their marketing and then when I got my design I didn’t even like it so had to ask them to rework and wait another week! Upon getting my item I question was it worth all this hassle for such a poor customer experience was it worth a tiny digital painting of my cat for over £40? Won’t be shopping with them again, greedy company not impressed.

Same story as everyone else. Ordered 12/2 with guaranteed Christmas delivery. Purchased two prints, a chihuahua and a bulldog. They came and looked NOTHING like my pets. Just stock photos. Requested revisions and it's now 1/9/24 and they won't respond to my emails. They are a SCAM.

I love it so much I got some for my sisters. They absolutely love them!

Failed my expectations on service & delivery which was a shame as picture was lovely. Promise of ‘perfect Christmas present’ not met. Arrived 10 days after. Tracking irrelevant as remains ‘nearly ready to be shipped’ today!? Communication poor as no valuable updates but rather requests to leave a tip or review while waiting impatiently for it to actually be done Sorry would not recommend

I’m convinced this company is run by either bots, scammers or cheap artists using AI for their “work.” I also placed an order with enough time for Christmas delivery and have not received it. Their site instructs you to upload photos of your pet and include any instruction about any specific thing you’d like to see in the artwork. I chose a Christmas background and uploaded a picture of my cat wearing his Christmas sweater and wrote, “please include sweater in artwork.” First draft of completed art that was sent me did not have him wearing the sweater. Why ask customers to write instruction if it’s not going to be paid attention to? And it’s just further delaying my order. Not only that guys… he was drawn without whiskers. A cat. Without whiskers. I sent my feedback, a week or so later (now past Christmas delivery) and i get a revision of him wearing the sweater… still no whiskers. I wanna know how this is their whole business and they’re out here drawing cats with no whiskers lol. To be honest, I wasn’t thrilled with the way he looked at all anyways. Still, I replied back like yeah he just needs whiskers and we’re good to go. A whole week goes by and I still don’t hear anything. So, you have a customer who paid for Christmas delivery, and it’s taking you a week into the New Year to draw whiskers on a cat. None of these issues should have happened at all if attention to detail was important or if there was a basic understanding of what a cat looks like. I ended up emailing them saying forget the order and don’t even worry about the $21 i spent, keep it as a donation at this point maybe towards some art or business classes. Then they reply talking about store credit 😭😭😭 please don’t waste your time.

Incredibly disappointed. At first, this seemed like a lovely business run by two sisters who love art and pets. But it has been more than a month since I purchased and paid for a piece of artwork, and they have gone completely silent. There is no artwork, no digital print - nothing. And they don't respond to my Emails. Have I been scammed?