Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,532 reviews
Pet Creations ArtSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.
Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,532 approved reviews, newest moderated first
Great final product. Very happy, will order again in the future.
By Brett S.
Response from Pet Creations Art· Mar 19, 2024
Thank you for the kind review, Brett! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Sophia
Kept making mistakes on my order, so I wanted to cancel and get a refund, but they want to rip me off and keep almost all the money. Should stay away from this business. They are thieves.
By Shadi M.
Response from Pet Creations Art· Mar 13, 2024
Hi Shadi! We're truly sorry to hear about the issues you've encountered with your order. Our aim is always to provide a seamless and satisfactory experience for our customers, and we apologize for falling short of your expectations. Please know that we take all feedback seriously and will do our best to improve our services for all of our customers. We would like to make things right and invite you to contact our customer service team at [email protected] to discuss a possible solution to the issue.
The graphic that was made of our Stella, came our beautiful.
By Rosemary M.
Response from Pet Creations Art· Mar 7, 2024
Thank you for the kind review, Rosemary! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Sophia
They worked with me with all the changes I asked them to make. The canvas of my dog looks great.
By Jamie K.
Response from Pet Creations Art· Mar 7, 2024
Thank you so much for your kind words, Jamie. Sallie and I really work hard to meet expectations like yours and we're happy to hit the mark for you. -Sophia
Excellent service, excellent communication, really pleased! Our picture is fabulous and the girls at pet creations were really supportive tweaking the design based on my feedback. Really chuffed!
By Fiona C.
Response from Pet Creations Art· Mar 7, 2024
Thank you for leaving us such a wonderful review, Fiona. We are thrilled that you loved your experience with us! Looking forward to working with you again in the future! -Sophia
My last picture was great and it really means a lot. After I ordered the picture we lost one of the dogs to illness. He was 15 years old. So the picture really touched my heart. Thank you
By Evelyn V.
Response from Pet Creations Art· Mar 7, 2024
Thank you for your positive review about our product, Evelyn. We are so happy to know that we were able to help you remember your pup and the memories you had with him. This kind of feedback motivates the entire team to continue exceeding quality standards. Again, thank you very much!
Not a fan. It wasn't really what I wanted and it took w way longer than I was told. I also unsubscribed from the emails and they don't stop coming. Leave me alone!
By Jenn S.
Response from Pet Creations Art· Mar 7, 2024
Thank you for your review, Jenn. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.I would like a chance to make this right for you. Would you please consider reaching out to us at [email protected]? -Sophia
The artwork is fantastic! My husband was thrilled with his gift. It was very well done and in a timely manner. I will recommend Pet Creations Art to everyone.
By Sally I.
Response from Pet Creations Art· Mar 7, 2024
I'm happy you are pleased with all we did for you, Sally. Hearing this certainly brightens my day. Thank you again for doing business with us; we appreciate it! I hope to collaborate with you again in the future. -Sophia
