Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
22 reviews
Petcerts ESA/PSD LettersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Pathway to Embrace the Healing Power of AnimalsAt Petcerts, we believe that the unwavering companionship of animals can have a transformative impact on your mental well-being. We understand the profound connection between humans and their furry friends, and we are here to help you harness that connection to lead a happier and healthier life. What We Offer:Petcerts is your trusted online provider of Emotional Support Animal (ESA) and Psychiatric Service Dog (PSD) letters. Our innovative approach revolves around connecting you with local licensed therapists who understand the vital role that animals play in enhancing your emotional support and mental health.How It Works:1. Free Assessment: Begin your journey by completing our simple and comprehensive free assessment. This assessment enables us to understand your specific needs and tailor our services to match your unique situation.2. Expert Therapist Match: Once you've completed the assessment, we employ our advanced matching algorithm to connect you with a licensed therapist in your local area. These professionals are committed to comprehending your circumstances and providing personalized support.3. Therapist Evaluation: Your assigned therapist will conduct an evaluation to determine if an Emotional Support Animal (ESA) or Psychiatric Service Dog (PSD) is suitable for your situation. This step ensures that you receive the best possible guidance on your journey.4. Compassionate Documentation: Upon approval, your therapist will provide you with a genuine ESA or PSD letter. This documentation, recognized by law, affirms your eligibility for the emotional support and assistance that your devoted animal companion offers.Local Expertise: We prioritize your connection with local therapists who genuinely understand your needs and the therapeutic benefits of animals in your area.Personalized Care: Our process is tailored to your unique requirements, ensuring that you receive guidance and documentation that aligns with y
Petcerts ESA/PSD Letters (petcerts.com) has 22 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 19 reviews with 5 stars · Clear filters
Fast, easy informative
By Rob W.
Response from Petcerts ESA/PSD Letters· May 18, 2026
Thank you for your kind words! We’re really glad to hear you had a fast, easy, and informative experience with us. The PetCerts Team appreciates your support, and we’re always here if you need anything in the future.
They allowed me to keep my pet:)
By Brock
Response from Petcerts ESA/PSD Letters· Apr 30, 2026
Thank you for choosing PetCerts.com! We’re so happy to hear that everything worked out and that you were able to keep your pet—that’s exactly what we strive for. If you ever need assistance again, we’re always here to help. 🐾 - PetCerts Team
This organization and it's licensed healthcare professionals performed a thorough evaluation of my service dog's training and my need for her. I am so grateful to be working with a company of this caliber, and have the utmost trust in their abilities.
By Lynn H.
Response from Petcerts ESA/PSD Letters· Feb 18, 2026
Thank you for your trust! We are so glad our partnered licensed mental health therapist could provide a thorough evaluation for you and your service dog. It’s an honor to support you both. Best, The PetCerts.com Team
It was very helpful and quick and exactly what I needed.
By customer
Response from Petcerts ESA/PSD Letters· Nov 19, 2025
Thank you for the great review. We’re happy we could provide your ESA letter. We appreciate you choosing PetCerts.com! 🐾
USER FRIENDLY WEBSITE, very efficient & friendly service, fast results!
By customer
Response from Petcerts ESA/PSD Letters· Aug 28, 2025
Thank you for your kind review! We’re glad you found our website easy to use and our service fast and friendly. We really appreciate your support!
I was really impressed by this company's professionalism, quick response, and caring customer service. I think they provide a great service, getting Americans in touch with healthcare providers and keeping us united with our cherished emotional support animals. I highly recommend this company because their support and accessibility sets them apart!
By Olivia M.
Response from Petcerts ESA/PSD Letters· Jun 16, 2025
Thank you, Olivia! We’re so happy to hear you were pleased with our service. It means a lot to know we could help you stay connected with your emotional support animal. We're always here if you need us! – The PetCerts Team 🐾
Everyone that I talked to was very nice, responsive and helpful. They even offered to give me a discount on my extra letters after the 1st one, since I needed multiple. Got my letters within a few hours and it was all approved by my landlord without question!
By SaVannah F.
Response from Petcerts ESA/PSD Letters· May 29, 2025
Hi SaVannah, Thank you so much for your kind words! We're thrilled to hear that you had such a smooth and positive experience with our team. It's great to know we could assist you quickly and provide the support you needed, especially with the extra letters and discount! If you ever need anything else in the future, don’t hesitate to reach out. Wishing you all the best, PetCerts Team
I am extremely satisfied with the service provided by this company. The process for obtaining my PSD paperwork was handled promptly and efficiently. The therapist was thorough and transparent throughout, ensuring that my service dog is properly trained to assist with my condition. Their professionalism and clear communication made the experience straightforward and hassle-free. I will definitely return to them yearly for my renewals. I highly recommend their services and gladly give them 5 stars. ⭐️⭐️⭐️⭐️⭐️
By D N.
