Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
22 reviews
Petcerts ESA/PSD LettersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your Pathway to Embrace the Healing Power of AnimalsAt Petcerts, we believe that the unwavering companionship of animals can have a transformative impact on your mental well-being. We understand the profound connection between humans and their furry friends, and we are here to help you harness that connection to lead a happier and healthier life. What We Offer:Petcerts is your trusted online provider of Emotional Support Animal (ESA) and Psychiatric Service Dog (PSD) letters. Our innovative approach revolves around connecting you with local licensed therapists who understand the vital role that animals play in enhancing your emotional support and mental health.How It Works:1. Free Assessment: Begin your journey by completing our simple and comprehensive free assessment. This assessment enables us to understand your specific needs and tailor our services to match your unique situation.2. Expert Therapist Match: Once you've completed the assessment, we employ our advanced matching algorithm to connect you with a licensed therapist in your local area. These professionals are committed to comprehending your circumstances and providing personalized support.3. Therapist Evaluation: Your assigned therapist will conduct an evaluation to determine if an Emotional Support Animal (ESA) or Psychiatric Service Dog (PSD) is suitable for your situation. This step ensures that you receive the best possible guidance on your journey.4. Compassionate Documentation: Upon approval, your therapist will provide you with a genuine ESA or PSD letter. This documentation, recognized by law, affirms your eligibility for the emotional support and assistance that your devoted animal companion offers.Local Expertise: We prioritize your connection with local therapists who genuinely understand your needs and the therapeutic benefits of animals in your area.Personalized Care: Our process is tailored to your unique requirements, ensuring that you receive guidance and documentation that aligns with y
Petcerts ESA/PSD Letters (petcerts.com) has 22 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2 reviews with 4 stars · Clear filters
Super easy to use, they were very attentive with the questions I had! The letter came within 36 hours which is amazing. Better price than other websites and legit.
By Kacie C.
Response from Petcerts ESA/PSD Letters· Jun 9, 2025
Thank you for the great review! We're glad you found the process easy and fast. Happy to hear the letter arrived quickly and that you were happy with the price. Thanks for choosing us! - PetCerts Team
The website can be a little confusing, but the customer service makes up for it! They are very professional and good at their jobs
By Kylie M.
Response from Petcerts ESA/PSD Letters· Apr 11, 2024
Thank you for your feedback! We're glad to hear that you found our customer service team to be professional and effective. We apologize for any confusion you experienced on our website and appreciate your patience. We're continuously working to improve the user experience, and your input helps us in that process. -PetCerts 🐾
