Terrible quality and customer service
Avoid at all cost!!!! The flowers delivered were no where near the photos on their website They just gave bad quality flowers and leftovers from Mother’s Day to customers
By LUK
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
6 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petalandpoem is listed under Garden & Pond.
Petalandpoem (petalandpoem.com) has 6 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 4 reviews with 1 star · Clear filters
Avoid at all cost!!!! The flowers delivered were no where near the photos on their website They just gave bad quality flowers and leftovers from Mother’s Day to customers
By LUK
Just ordered some flowers, never got a confirmation e-mail. Thankfully I took a print screen. Flowers were supposed to be delivered in the morning, I even payed more for the delivery, I got no notice if they were. No contact information. I send an email and no reply. Very disappointing.
By Erika de Mello C.
The earlier review is 100% accurate. I had exactly the same experience as follows: The website does not have a contact number, the address is just a virtual office address. After placing an order, if you make an email enquiry, no reply at all, Even there was no notice to the sender after flower delivery, The most disgraceful thing is that the flower styles received are vastly different from the online pictures.
By SP
The website does not have a contact number, the address i just a virtual office address. After placing an order, if you make an email enquiry, no reply at all, Even there was no notice to the sender after flower delivery, The most disgraceful thing is that the flower styles received are vastly different from the online pictures.
By Bernard L.