I acually had good experiences with…
I acually had good experiences with their products and service. Don't really understand why everybody is complaining so bad.
By Neyla F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supermarket is listed under Pet Stores.
Pet Supermarket (pet-supermarket.com) has 227 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 4 reviews with 4 stars · Clear filters
I acually had good experiences with their products and service. Don't really understand why everybody is complaining so bad.
By Neyla F.
I thought most of the products were expensive but I decided to finally shop there because of a sale that made things much more reasonable. I had trouble using the checkout, the website wouldn't work on my phone when I tried to go to the checkout, so I had to create an account and log on when I got to a computer. Once I'd done that everything went smoothly, delivery was quick and the products were high quality. The issue with checking out on my phone did drive me nuts and it was inconvenient to find a computer to log onto, so that's why it's only 4 stars this time. Probably won't shop there again until there's a sale that sparks my interest.
By Amy
Great price, fast delivery. Will shop here again.
By Natalie
Kinda slow but generally good service and price. Worth the extra few days or so wait.
By Michael F.