Really slow delivery
Really slow delivery
By Kenneth
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
227 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Supermarket is listed under Pet Stores.
Pet Supermarket (pet-supermarket.com) has 227 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Really slow delivery
By Kenneth
Terrible experience with service and packaging
By Benjy A.
I was not so satisfied
By Tommy-Lee I.
It was not all that i barganen for but i did get what i ordered
By Amanda
I don't know if the employees of Pet Supermarket make a commission on sales but if so, I will stop shopping there. I don't appreciate having products pushed on me when it was clear that I already had my item in my cart. The item is something that I have purchased for many years from different places and I had no intentions of switching. Also, the employee gave me incorrect information about the product I was buying and I am really irritated about that. I contacted the corporate office and told them about my experience. I will find another place to buy my dog food from now on. I am not using my real name or my primary email address simply because it's in the Pet Supermarket system and I don't want any issues with the employees.
By susie Q.
Acceptable experience, but they are very slow.
By Marina