The Reformer is absolutely perfect!
The team was very communicative about my purchase and what to expect. Delivery was with Estes and they helped bring the crate to my door and opened the lid to ensure my new reformer was not damaged. I would say the videos weren’t as straight forward because I felt like I needed to search for the correct ones in the app. If the videos had a filter option so I can only focus on set up rather than all of them at once, this would be awesome. Completely love my reformer and hope to have more consistent new workout videos in the app!
By Melicah D.
Response from PersonalHour Pilates US· Oct 13, 2026
Thank you so much for your feedback Melicah! We take these considerations very carefully and want to thank you for your tips! We are also so glad you had a great experience overall with both your service and delivery! thank you!



