Excellent sevice
Excellent sevice. Very responsive.
By Vahe F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
778 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PERL Mortgage, we’re committed to making your loan experience as stress-free and simple as possible. We start by offering a robust portfolio of competitive mortgage loans, world-class concierge-level service, and an all-star team of highly experienced and knowledgeable mortgage consultants who will exceed your every expectation.As one of the top 100 lenders in the Nation with over 23 years of mortgage experience, our stellar performance is a direct result of our commitment and dedication to our customers and their successful loan experience.We’re honored and privileged for the opportunity to be your lender for life.
PERL Mortgage, Inc (perlmortgage.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
778 approved reviews, newest moderated first
Excellent sevice. Very responsive.
By Vahe F.
First time I have ever dealt with a mortgage company and the process was so smooth! Very Impressive!
By Lisa
The re-finance process with PERL was the smoothest I've ever encountered.
By John D.
Katie is awesome!!
By James W.
Perl Mortgages knowledge and expertise was excellent in every step of the process. Russ made the process as smooth and painless as a mortgage can be. I highly recommend Russ.
By Dawn S.
I closed in 2.5 weeks from time of application. That includes 3 rounds of underwriting back and forth. Mine was a slightly unique case so it was warranted. I had a lender unable to close me, so I went to Perl (Alex Margulis) based on positive reviews. Also a shout out to Terri Salerno for document management. Granted I was on top of my paperwork, returned requested items same day or next day but they were also super responsive and pushed to get my closing completed quickly as I lapsed on original mortgage commitment date. The only thing was rate was not super competitive and there is a 1295 origination fee. I gladly paid because mine was a precarious situation. So bargain shoppers may want to look elsewhere.
By Amie D.
Great customer service! They made a painful process feel painless.
By Timothy B.
I have to say that they were very patient with us and never gave up. They worked hard all the way to the very end.
By Jennifer