Customer Support was great
Customer Support was great. Deducted one star for not being able to use my reward points with a coupon. Customer's should be able to use their rewards at anytime and not have to choose between a coupon or rewards.
By LB
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 782 reviews with 4 stars · Clear filters
Customer Support was great. Deducted one star for not being able to use my reward points with a coupon. Customer's should be able to use their rewards at anytime and not have to choose between a coupon or rewards.
By LB
Missing a few items because of broken delivery box.
By Desert Sports & F.
Love the products and the education is always top notch. A little hard to place an order online.
By Personal T.
Easy website to use
By Allan In O.
I love your products but your website kept glitching. If I edited my cart, it would mess uo the total amount due and then not let me process my order. i had to log out/in a few times until I was able to get the order through.
By KL
Ordering was easy, website was clear, product quality is good, price is good
By Paul
I love how expedient Perform Better is in getting items shipped out.
By customer
The person on the other end of the chat was quite helpful, though it took both of us a long while to understand the problem with the range of products (Therabands) offered. It turns out that the product I most wanted (in the silver level of resistance) is not available from Perform Better. Very disappointing, and no fault of the patient, intelligent woman chatting online with me.
By Roberta C.