Too many unnecessary steps to pirchase
Too many unnecessary steps to pirchase
By Donald C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Too many unnecessary steps to pirchase
By Donald C.
Very excited to see free shipping since the cost has always prevented me from ordering in the past. However, the checkout process is very outdate and not a smooth process: - When required fields are missing, no visible error message shows up nor does the browser scroll up to the missing fields. On a mobile device it just seems like the submit order button does nothing. - The credit card field is not compatible with LastPass for auto filling in credit card details - Asking what type of card, e.g. Visa, American Express, etc, is not necessary as it can be inferred from the card number. - Too many clicks necessary to purchase
By Yaron
Response from Perform Better· Jan 6, 2020
Hi Yaron, Thank you for the feedback! I will pass your concerns along to our web team. Thank you, Tia Wilkinson M-F Athletic | Perform Better Customer Service Rep 1-800-556-7464 x161 [email protected]
This morning your web-page was operating slowly. In order to get it to perform, I had to click several times on the "refresh" button. Otherwise, I was waiting for the page to go onto the product link that I had clicked on
By William B.
Great communication, dinged one star because the website did not indicate that the item was out of stock / backordered when I placed the order.
By Jeff
Simple and easy to navigate through webpage. It was a little slow loading whenever I clicked on an item to purchase or while checking out though.
By customer
Access to website was slow and inconsistent. Maybe due to busy holiday season However, great experience overall.
By customer D.
Site on mobile is a little quirky with delayed response from click buttons.
By customer
Easy to order from online site and customer service (chat) was responsive and helpful.
By customer