irritating to use site, overpriced buy quality product
irritating to use site, overpriced buy quality product
By Michael S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,839 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 487 reviews with 3 stars · Clear filters
irritating to use site, overpriced buy quality product
By Michael S.
it was easy enough to order but it was just click click click, no help was given but no help was needed. If I get quality products I'll be happy. My only issue is that shipping went from $0.00 to $9.99 at the very last moment. Not happy about it but they didn't offer me free shipping so I can't be too mad.
By GABRIEL
Response from Perform Better· Mar 16, 2017
Hi Gabriel, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. Based on the ship to location and the weight of the package, the $9.94 shipping cost you were assessed is accurate. However, I will also follow up with you through email regarding this in more detail regarding this. Also, my contact info is listed below, if you would like to reach out to me directly. As always, we truly appreciate your business! Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]
Perform Better has an exceptional collection of equipment for training. However, the website is now beyond slow. I almost gave up on ordering.
By M. P.
I know it wasn't my computer. It took about 30 minutes to pick out what I wanted and place the order, and I already knew what I was ordering.
By NYKO
It was easy to pick products and to order
By Theresa F.
Response from Perform Better· Jan 16, 2017
Hi Theresa, Thank you for your order and we appreciate your feedback. We strive to provide to make our customers shopping experience as easy and efficient as possible. I hope that is what you experienced when placing your order, and if you have any suggestions for improvement, we're happy to hear them. As always, we thank you for your business. If you have any questions or need assistance, please feel free to let me know. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]
No problems. Did exactly what it's supposed to do.
By Marjy
Response from Perform Better· Jan 3, 2017
Hello Marjory, Thank you for your order and we appreciate your feedback. We strive to provide to make our customers shopping experience as easy and efficient as possible. I hope that is what you experienced when placing your order, and if you have any suggestions for improvement, we're happy to hear them. As always, we thank you for your business. If you have any questions or need assistance, please feel free to let me know. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]
The website kicked me back out of the purchase process more than once. It also takes an extraordinary amount of time to process each page and load.
By Lindsay
Response from Perform Better· Dec 14, 2016
Hi Lindsay, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I'll make our web manager aware of the issue, and we will certainly use this to help develop improvements that will make our site more efficient for our customers. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]
I love their products but ordering this time was very frustrating. Right after entering the shipping address I noticed that all the quantities in my order were doubled - and not by me! This happened twice. So I had to adjust the quantity for each item, and wait for the page to reload. I was about to give up. Very frustrating!!!
By kathleen C.
Response from Perform Better· Dec 14, 2016
Hi Kathleen, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I'll make our web manager aware of the issue, and we will certainly use this to help develop improvements that will make our site more efficient for our customers. I will also follow up with you through email with more detail. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]