I ordered a 41mm Oyster Perpetual…
I ordered a 41mm Oyster Perpetual replica, but was shipped a 36mm replica. The sales team refused to acknowledge the mistake.
By Stuart
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
554 reviews
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Our collection of Rolex watches is composed of the most recognizable Rolex models such as Submariner, GMT Master, Daytona, Deepsea, along with the limited edition models, assembled from the finest materials with scrupulous attention to details.
Perfect Rolex (perfectrolex.io) has 554 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
554 approved reviews, newest moderated first
I ordered a 41mm Oyster Perpetual replica, but was shipped a 36mm replica. The sales team refused to acknowledge the mistake.
By Stuart
Don't bother. I bought a Daytona from them, looked nice enough, then one of the chrono hands came off. I've had the watch for three and a half months. I reached out to them and they said, sorry there is only a 3 month warranty. So if you want a working watch for more than 3 months...
By Matt K.
I have no complaints, excellent product thus far, excellent customer service.
By Derrick S.
From order to delivery I was kept informed as to shipping status, even received a phone call to verify order. Watch actually arrived quickly, and was as described. I will order from them again.
By Jazzyp
Great communication and updates on item status. Watch was delivered on time and it looks excellent.
By Nestor A.
Hello! This was my first purchase from PerfectRolex and will not be my last! I just opened my new Green Rolex Submariner this morning....it is so beautiful! Same weight and markings as my old real Rolex. I am more than satisfied. Also, I received it quickly in two weeks! I gave you guys FIVE STARS!! CHARLES IN NEW YORK
By Charles A.
These people were honest, delivered what they were selling and I am very happy with the quality. Thank you
By Gustavo A V.
Purchased a watch, received exactly as described and very quickly ! I plan on purchasing many more watches from this company for my collection.
By Don