Wonderful!!
Wonderful!!
By Victoria
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Penguin Pay is a socially-conscious lender focused on making prescription drugs affordable for everyone.
Penguin Pay (penguinpay.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
39 approved reviews, newest moderated first
Wonderful!!
By Victoria
At first, I was skeptical about using the service. The first obstacle was having to go to so many pharmacies until I found one that actually accepted this program. Walmart was able to help me out a provide us with the medication we needed. Thank you customer service for calling back in a timely manner and being available to rectify the problem while at the cash register. Thanks
By Joyce
Response from Penguin Pay· Apr 26, 2018
Thank you, Joyce! We expect to have this payment method issue resolved soon so customers will no longer experience any acceptance problems at the register! All the best, Team Penguin.
I had so much trouble affording my Chantix script. Found Penguin online, and it really was absolutely the easiest thing! Thank you so much!
By James
Great service but largely unknown unless you stumble upon it online while trying to figure out why your insurance doesnt cover Rx until you have paid $2200 into the plan. The Good: 0% interest. 0. You also have something like 12 weeks to pay with weekly auto-withdrawal. Bad credit approved and still 0%. The Bad: As mentioned, the name does not do this service justice. Also, it's true that even though Penguin Pay is associated with a CVS saving card, no CVS pharmacy had a clue what this was or how to use the virtual c.c. There needs to be integration into various pharmacy's systems or at least an automated connection between your service (payment) and my mobile CVS pharmacy app. Lastly, the total cost should be verified prior to pharmacy visit or an agreement between the customer and Penguin Pay that there can be variation of x number of dollars between the signed loan amount and actual cost during pickup. That way, the virtual card, if still in use, won't be denied. This is especially important if it's after business hours.
By Jenna S.
Response from Penguin Pay· Apr 26, 2018
Thank you, Jenna. You're absolutely right about the payment integration, and we expect to have it soon! Just to be clear, we are partnered with Singlecare for the discount, not the CVS savings card, which is likely why there was a discrepancy in the amount at the register. We are also an independent payment option, so the pharmacy would not necessarily be familiar with the program. Best! Team Penguin.
This program is a great help especially to those that have medication that is super expensive. I have severe asthma and without this program I would have likely ended up in the hospital..
By Cheryl
Very nice and xtremely helpful in getting my meds thank you so much
By Cindy
This is such s valuable service. Only issue it was difficult to find a pharmacy that wanted to take the virtual card.
By Sandra
Response from Penguin Pay· Mar 30, 2018
Thanks for your feedback, Sandra! We're working hard on issuing a new form of payment beyond the virtual card. Will notify you when it's available!
Absolutely impressed with your services! More people need to know about this!!
By Tabitha