Fabulous customer service and quick…
Fabulous customer service and quick turnaround.
By John L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
725 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized and blank pencils - lowest prices and quickest service! Can ship same or next day! Five star rated on amazon - Pencil Guy!
Pencilguyshop (pencilguyshop.com) has 725 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
725 approved reviews, newest moderated first
Fabulous customer service and quick turnaround.
By John L.
Brian was so helpful and quick to respond to my questions, including sending multiple proofs, and my order was completed and shipped so quickly! It's great to have a recycled, useful item to hand out at sustainability events. Great, personalized ordering experience.
By Noelle
Brian was incredibly helpful.
By Josh M.
great service, quick response and delivery very satisfied
By jake K.
These are the best pencils that I have ever had imprinted! Thanks Pencil Guy!
By Cheryl
I spent over an hour researching custom pencil options. Looking at 8 different sites/stores Pencil Guy was the only one that *didn’t require a 1,000 minimum *allowed numbers and symbols *wasn’t expensive unless you bought hundreds of pencils (PLUS there was a coupon!) *shipping wasn’t as much as the actual product (It was FREE!!) The proof came really fast and they fixed my boo boo quickly too. Got my order in less than half the time I expected. EXCELLENT service Pencil Guy!!
By Tammy
Fast delivery and easy ordering. fair prices too!
By Dina
The customer service was outstanding! Brian was considerate, emailed to make sure of my needed delivery date, and met that date with a day to spare. The pencils are nice and look great overall, the sharpening was nice and consistant. My reason for four instead of five stars was because some of the printing on the pencils was not aligned straight with a pencil, and some of the printing had a little missed spot. My guess is that they printed in batches. They were still good enough that I'm happy to use the products, the price was right, and the service was great and speedy. One of the best things about going through pencil guy shop is that I was able to use my own artwork and wasn't limited to just 20 or 30 characters of a standard foil print. My artwork showed up wonderfully with a big impact. I highly recommend Pencilguyshop.
By CK
Response from Pencilguyshop· Jun 10, 2023
Hi CK, We would like to either offer you a refund or a redo for your order. If you are not 100% satisfied with the printing than we are not happy. Please advise. I will email you as well. Brian - Pencil Guy