Customer service is spot on!
Customer service is spot on!
By Leslie T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
59 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fit Launch is listed under Fitness & Weight Lifting.
Fit Launch (penaltyboxtraining.com) has 59 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 36 reviews with 5 stars · Clear filters
Customer service is spot on!
By Leslie T.
Fast delivery Got my order on time Happy with the great product Love the viarity in exersises of penaltybox great Smile2bfit
By matthijs S.
This review is for the product and my CS experience on two separate occasions. The product is really good quality. I purchased it for specific program and didn’t need the workout videos. I didn’t know that the purchasing the product would include a recurring subscription. CS at that time responded rudely and with much hostility, refusing to refund charges and continuing to charge despite giving a 30-day cancellation notice. On Jan 31, CS reach out to me again and refunded all charges beginning from the date of the cancellation notice. My experience with them was day-and-night better than the last one and was much more pleasant! For those looking for a HIIT product you can take to the park or the gym, I highly recommend this product.
By Julian G.
Response from Fit Launch· Jan 30, 2023
Hey, Julian please email us [email protected] and we can make sure you are happy and refund the charge on November 25th.
I am a speed/agility and sports trainer. I currently purchased four Penalty boxes and it was definitely worth it. Allows me to get creative with my workouts I also maximizing space. Perfect for small group training sessions. Material seems sturdy and durable. So far so good
By TS Elite V.
I love the penalty boxes! I have 20 of them and use them for my outdoor bootcamp classes to add fun and variety to sessions!
By Paul S.
Easy light equipment in which we can do many skills and exercises and joyment
By Basis G.
These equipment is easy to use and there’s just so much you can do with it!
By Tan D.
My badminton 🏸 players love these
By Var