Fit LaunchReviews of penaltyboxtraining.com

Scam,they don’t even exist anymore,they didn’t respond my emails about help and they still want me to pay for no work ! Please don’t become a victim,don’t buy anything from them to avoid problems

Penalty box seem to have improved their customer service and following a refund I'm happy again. The physical product is good and a useful exercise tool. I hope new customers don't unknowingly sign up for the monthly subscription - beware.

Customer service is spot on!

Much much improved experience! After being very disappointed by my order never arriving and not getting a response from customer service, PB have now been in touch after I responded to their message on TrustPilot, and now the customer service has been excellent! All the issues have been resolved.

Fast delivery Got my order on time Happy with the great product Love the viarity in exersises of penaltybox great Smile2bfit

This review is for the product and my CS experience on two separate occasions. The product is really good quality. I purchased it for specific program and didn’t need the workout videos. I didn’t know that the purchasing the product would include a recurring subscription. CS at that time responded rudely and with much hostility, refusing to refund charges and continuing to charge despite giving a 30-day cancellation notice. On Jan 31, CS reach out to me again and refunded all charges beginning from the date of the cancellation notice. My experience with them was day-and-night better than the last one and was much more pleasant! For those looking for a HIIT product you can take to the park or the gym, I highly recommend this product.

Company continues to take monthly subscription even though I’ve requested via the email to cancel. Is this not theft!!!

Lost my money and never recieved anything.... On the 20/7-22 i paid 92,95 dollars for 6 penalty boxes, I also had to sign up for a monthly membership and paid 9,95 on the 27/7-22 and again on the 29/8-22. I have sent several emails and there was only one reply that was an internal message where it says "Susan, what is going on with this costumer package?" I had to cancel my Visacard and get a new one so they could not withdraw more money... Very sad experience, but hey can not complain about customer service because there wasn`t any... Niels from Denmark XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Update to your reply 26/10-22 First of all I am really happy that you have seen my post her on Trustpilot, because all of the emails I have send to you that you never wanted to answer. Here is an exact copy of your email. Susan, What is going on with this customers package? It says “attempted delivery” but there were no attempts Please explain. Thanks And if you follow the shipping link you will see that it was send to Copenhagen and that is about 100 kilometers from my adress. Still very disappointed :(